1. Introduction

Welcome to Elodie’s Events (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, , and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

Elodie’s Events is the data controller responsible for your personal information. If you have any questions about this privacy policy or our data protection practices, please contact us at:

3. Information We Collect

We may collect and process the following types of personal data about you:
Personal Identification Information: Name, email address, and phone number.
Contact Information: Postal code and any other information you provide in the message field of our contact forms.
Website Usage Data: Information about your visit to our website, including your IP address, browser type, and how you navigate our site. This is collected through cookies and similar technologies.
We collect this information when you voluntarily provide it to us through our “Request A Callback” form or when you contact us via email.

4. How We Use Your Information

We use the information we collect for the following purposes:
To Provide and Manage Our Services: To respond to your inquiries, process your bookings, and provide you with our inflatable and soft play equipment hire services.
To Communicate with You: To send you information about your booking, respond to your questions, and provide customer support.
To Improve Our Website: To understand how our website is used and to make improvements to enhance the user experience.
For Marketing Purposes: With your consent, we may send you information about our services, special offers, and promotions. You can opt-out of these communications at any time.

5. Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the information concerned and the specific context in which we collect it. We will normally collect personal information from you only:
Where we have your consent to do so.
Where we need the personal information to perform a contract with you (e.g., to fulfill a booking).
Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

6. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:
Website Hosting and Maintenance Providers: Our website is designed and maintained by Dead on Digital. They may have access to your data in the course of providing their services to us.
We will ensure that any third party with whom we share your data is contractually obligated to use it only for the purposes for which it was shared and to protect it to the same standards as we do.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Under data protection law, you have rights including:
Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at if you wish to make a request.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our site. You can control the use of cookies through your browser settings and our cookie consent banner.

10. Security of Your Data

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Elodie’s Events